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In This Issue of
FITS & Starts:

Confusing Clouds
Picture Potholes
Find Yourself Better
Shortcut Refresher Course


Considering a Server for your office? Go Virtual with FITS. (More here)

Reduce hardware investment, Save on Power and Cooling costs and get Disaster Recovery second to none…


Inexpensive Backup Solutions (Click Here for Peace of Mind)

Backing up data is critical for business as well as home computers. FITS has solutions from no-cost to multiple redundancy versions…

Virus & Malware Issues -Beware of Fake Virus Programs... (Click Here for More Information)

FITS has solutions and advice to keep you safe, including restricting Internet access for business…

Web Presence is a Must for Business (Click Here to see why)

FITS has affordable solutions to get your business profile on the web.

Question of the Month:

What effect does the keyboard shortcut Windows + D key produce?

Send your response to before June 15, 2011 to be eligible to win a $10 Tim's Card.

The winner of last issue’s prize was:  Angela L.

Contact Us:

David Mielke - FITS Computer Consultant


Community Spotlight:

Youth Without Shelter is having it's annual fundraising event on Sunday May 29th and FileBank will be there.

On the Right Track for YWS 

For ticket or sponsorship information see or contact Judy Leroux at or (416) 748-0110 x. 26

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Confused About the Cloud?

Cloud computing seems to be the new industry buzz-word in the IT field and it tends to be a bit over-used and under-defined. Interestingly the 'cloud' is not a new term in IT as it has been used for quite some time to define the 'public Internet'. While the IT world seems all a-buzz about this new technology, as with any new product despite what the hype says, it isn't ideal for everyone.Cloud Computing

If we focus in on the external or public cloud (Cloud Computing is a very broad topic - beyond the scope of this short article), then we can define one type of Cloud Computing as a method of delivering on-demand access to computer resources providing information or services via the Internet. I simplified things here. The best definition is probably at NIST (see here). Typically these services include Software as a Service (SaaS), Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) models. Many of these services are delivered on a pay-as-you-go price model.

An example of a familiar "Cloud Computing" application is Web-based email (Yahoo Mail, Gmail or Hotmail). You didn't have to setup a network, server, provide storage or install any email software on your computer to utilize the product. You just login and away you go from any Internet connected computer. All hardware and software updates, spam filtering, virus protection and IT support are taken care of for you by the service provider (and in this case the price is unbeatable).

The product's required computer infrastructure is setup at a remote location (data centre) and the service is delivered over the Internet. Almost all computer related resources are the responsibility of the Cloud Service provider (Servers, Software, updates, data protection, security, backup etc.) so you have nothing to worry about anymore... or so the sales pitch goes.

Read the full article at FITS website here.

Send me an email (
) or contact FITS at (416) 640-2874 if you want to discuss Cloud Computing in further detail.

A Picture Worth A Thousand Viruses?

If it wasn't bad enough that you had to be careful what pages you look at while surfing the web, a recent rash of infections while using Google image search should have us wary of what pictures we view.

Virus-detectedExploiting a (hopefully temporary) weakness in Google's Image Search, thieves have been directing users to websites producing malicious software (malware) such as fake-virus warnings and other 'scareware' designed to trick you into doing something you really shouldn't.

 While Google seems to have made progress with the tough job of removing or warning of links leading to malware in normal searches, Google’s image search is a whole new problem
area. In the mean-time, Google is actively working on a solution, so stand-by, or conuct yourself accordingly, or switch your image search engine or start blocking scripts or something.
As a lot of malware relies on scripts to perform their dastardly duties, programs that block scripts (E.g. the No-Script add-on for Firefox) will let you decide which sites should be allowed to run these special programs. (Before you get too excited over this simple solution you should know there are many good scripts as well as bad ones... so you will have some decisions to make running with this filter, which is why this solution isn't dead easy). 

Contact David at FITS if you do run into a virus that seems to have taken over or slowed your computer -  
dmielke@FileBankIT.comor (416) 640-2874.


Specialty Search Engines

You probably use Google as your default search engine, however Google isn’t the only game in town when it comes to searching the world for information. Various search engines will produce slightly different information for you, depending upon what you are looking for and your search parameters.

Typical search engines (Google, Bing, Yahoo etc.) list webpages and certain other files that areSearch linked to them.  The search engine databases, providing this information to you, are created by data "robots" or "spiders" that automatically map websites by following links and charting the ever-growing ocean of available information.
Read the full article on Search engines and discover how you can find yourself in greater depth.

Feel free to contact me with your questions at or (416) 640-2874

Keyboard Shortcuts

While troubleshooting an item on a friend’s computer, I put to use a few standard keyboard shortcuts to navigate my way around at which point he chimed in with a startled, "hey, how did you do that?"
We all tend to gravitate to using what we know to make our computer do what we want it to (and at times the computer even co-operates with us by doing just that) so we forget that there are usually several different ways of making things happen.  If you are not a keyboard shortcut user then you may want to try some of these out, if you do use them, we still may be able to introduce you to a few you may not know about.

If you are a novice computer user, I highly recommend the F1 key which opens up the help menu of the program you are in, or general help if you haven’t yet opened a program.

A lot of us are familiar with the Ctrl + C keys to copy and the Ctrl + V keys to paste selected items.

The key combination that caught my friend’s attention was the Windows + D
which, in one bold stroke, minimizes all open programs and shows you the desktop.

Read the full article on keyboard shortcuts here. 
As always, contact me if you have any questions. ( or 416 640-2874)

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